Help Center

How can we help?

Browse the FAQ below or send us a message. We typically respond within 1–2 business days.

Frequently Asked Questions
Is BarberNote really free?

Yes. You get a free trial of 150 appointments with full access to every feature — no time limit, no credit card required. Once you've used your trial, BarberNote Pro unlocks unlimited appointments, all themes, and all languages.

Is my data private and secure?

Completely. BarberNote stores all your shop data — appointments, customers, cash records — locally on your device. We never see it, never sync it to a server, and never share it with anyone. The app works fully offline.

Do I need an internet connection to use BarberNote?

No. BarberNote is designed to work fully offline. Your appointments, customers, and cash records are all stored on your device. An internet connection is only needed for the optional Pro subscription purchase.

How do I restore a purchase?

If you reinstalled the app or switched devices, go to Settings → BarberNote Pro → tap "Restore Purchases". Your subscription will be restored using your Google Play account.

How do I cancel my Pro subscription?

You can cancel anytime through Google Play. Open Google Play → Profile → Payments & subscriptions → Subscriptions → BarberNote Pro → Cancel. You'll keep Pro access until the end of your billing period.

How do I back up or export my data?

Go to Settings → Data Management → Export Backup. Your shop data is exported as a JSON file that you can save anywhere and restore later from the same screen.

The app is in the wrong language. How do I change it?

Go to Settings → Language and select your preferred language. BarberNote supports 15 languages: Turkish, English, Spanish, French, Portuguese, Italian, Polish, Indonesian, Russian, Bulgarian, Hungarian, Arabic, Vietnamese, Thai, and Hindi.

What are the weekly and monthly notifications?

If you allow notifications, BarberNote sends you a short summary every Monday and on the first day of each month — showing how many appointments you completed, your income, tips, expenses, and net profit for that period.

Send us a message

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